The 6.4.1 version is not save the answers

Hi,

I took the quiz and it was recording answers as expected. Are you using QSM V6.4.1 or V6.3?

Regards,
Kriti

I have a similar issue using 6.4.1 – some of the answers get recorded and some don’t.

A quick inspection of what is being sent by the qmn_process_quiz ajax call seems to indicate there is a problem with processing url-encoded content. All the answers that include url-encoded characters are ignored on the back end. All the others are correctly recorded.

Same issue with url-encoded characters in user contact fields – they disappear in the results table.

Hope this helps…

Jerzy

I have the same problem.
I’m using 6.4.1 version.

some of the answers get recorded and some don’t. From 10 questions but only 6 or 7 questions recorded.

Please fix this a bug in this version. Thanks

• This reply was modified 5 years, 1 month ago by Heri Suheri.

Hi,

This issue is caused by empty spaces at the end of the answer input.
Please see screen-shot with annotation.
https://drive.google.com/open?id=17r5HX02QdSZgiqeug8sR6_UW9s5cmM1S

We are able to replicate this issue in the following quiz.

Blank Space in Answers: https://qsm-stg1.expresstech.dev/quiz/blank-space-in-answers/

Due to the empty spaces, QSM is not picking up the user-selected answer and does not record it in the results.

Our developer will fix this issue in the next version update. Meanwhile, I suggest you to please remove empty blank space at the end of the answers.

Regards,
Kriti

• This reply was modified 5 years, 1 month ago by expresstechsupport.

Hi Kriti,

The trailing white space seems to be a separate problem from URL-encoded strings.

I have applied a temporary patch in the plugin, changing line 924 in the file class-qmn-quiz-manager.php from

parse_str(sanitize_textarea_field($_POST["quizData"]), $_POST);

to

parse_str(sanitize_textarea_field(urldecode($_POST["quizData"])), $_POST);

with that, all questions containing URL-encoded characters are now recorded correctly. Also, the @ in the email address is no longer dropped and result confirmation emails are sent again to the users.

However, trailing spaces in an answer cause the answer to be ignored and not recorded. So this seems to be a separate issue.

Hope this helps

Jerzy

Hi there,

I have forwarded your response to the development team.

Regards,
Kriti

In the new version 6.4.2 the problem almost resolved but not at all.
Sometimes (not all the times) in the 10 questions 1 or 2 answers are not recorded.
(Special in the type multiple response 1 answer is not recorded)

Thanks for the support.

Hi,

The primary support engineer is on maternity leave, My name is Varun I will be filling up her slot for next couple of weeks, so please bear with me while I come back to you with a reply.

Regards,
Varun

In the previous update this problem was resolved, after the release of the new update, this problem was repeated again

I noticed the problem in multiple choice with Rich answers(Images). Once you submit, the answer in not saved.

As we are not experiencing this issue at our end. So, please share the quizz’s URL with us.

Regards,
Kriti

Hello,

1. It seems that if you fail to answer all the questions in a quiz before the time is up then no answers get recorded at all.
Eg, there is 10 questions in a quiz and the timer is set to 1 minute. If you answer all of them your answers are recorded and you can see your answer against the correct answer.
But if you only manage to answer, say 9 questions before the time is up, then no answers get recorded at all.

Is there a fix for this please?

2. In bottom corners of any page with a quiz there are links to the next and previous quiz. Where is the option to turn that links off please?

All in all great plugin.

Hi @alexz19 ,

1. I request you to please share the quizz’s url so that I can look into the issue as we are not experiencing this issue at our end.

2. If you don’t want Next and Previous buttons on the quiz, you can then make all the quizzes appear on a single page. You can also hide these buttons using custom css but then you won’t be able to visit the next questions in the quiz and ultimately submit the quiz.

Kind regards,
Kriti