Thank you Page-Cehckout Issues

  • Resolved grunauer

    (@grunauer)


    5 years, 6 months ago

    I used it to make a checkout page and a thank you page I got issued that can’t solve

    Checkout page: the paypal gateway bottom disappears out of nowhere when i load the page

    Thank you page: It’s not displaying the order details at all, every time I view it shows this message: Order not found. You cannot access this page directly.

    I am a complete noob by the way

    Please, someone, help as I dont know what to do.

    Thank you in advance

    • This topic was modified 5 years, 6 months ago by grunauer.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Have you disabled the checkout page from all caching? Please see https://cartflows.com/docs/disable-caching/

    This is usually the cause of issues like that.

    Thread Starter grunauer

    (@grunauer)

    I did and thank you page remains broken, dont know why

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    Is that in testing or for real purchases?

    Did you also exclude the thank you page from caching?

    Thread Starter grunauer

    (@grunauer)

    I did, I even did a manual cache purge with my sg optimizer from siteground

    Every time i want to view my thank you page, it only displays the same message:

    Order not found. You cannot access this page directly.

    Plugin Contributor Adam @ WPCrafter

    (@wpcrafter)

    So after excluding the checkout and thank you page. Then you flushed the cache.

    Then you made a test purchase and it’s saying that on the thank you page?

    Viewing the thank you page directly, without going through the ordering process, will show that.

    Sorry that you are running into this issue. We would love to take a deeper look and get this working as expected. If you don’t mind can you take a moment to open up a support ticket so our support staff can get this sorted out for you? Here is the link to open a ticket https://cartflows.com/support/submit-a-ticket/

    Thread Starter grunauer

    (@grunauer)

    Thank you, I just did

Viewing 6 replies - 1 through 6 (of 6 total)
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