“Thank You” message is not appearing after form filled out

  • Resolved daltonobray

    (@daltonobray)


    6 years, 10 months ago

    Hello,

    When customers are filling out the form in the link provided, the form displays the loading icon briefly, goes blank, and never displays the message saying that the form was successfully submitted. I have done some testing, but I haven’t been able to find a solution that will make the “thank you” message reappear. What can I do to fix this issue?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all other plugins.

    Try testing the form submission when you’re not logged into your site, Dalton.

    Thread Starter daltonobray

    (@daltonobray)

    Thank you for your responses. After some digging around, I was able to resolve the issue. Turned out there was a quotation mark that needed to be changed from a curly quote to a straight quote, and that was causing all of my divs to show up improperly.

Viewing 3 replies - 1 through 3 (of 3 total)
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