Text widget bug?!?

  • Resolved candy2012

    (@candy2012)


    6 years, 2 months ago

    Hi there,
    Trying to use this plugin but I have encountered a very strange bug … if I add the text widget or the html widget to the mega menu, ONLY the Title of the widget shows, but there seems to be NO WAY to also make the text entered in the widget (that’s why it’s called a text widget , to display the text, right??) to appear.
    I have tried all possible CSS tricks I could come up with, something (maybe a javascript ?!?) is absolutely blocking that content to show.

    Can you please offer a fix?

    IP: I did also try to insert that menu bit in my theme manually! No change!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author quadlayers

    (@quadlayers)

    Hello

    Can you share the site URL?

    Thread Starter candy2012

    (@candy2012)

    it’s not public yet ??

    But this is how the code looks like:
    (the title, what’s under h4 tags is showing properly, just the contents are not! same behaviour for the html widget;)

    <div class="quadmenu-item-widget widget widget_text">
          <h4 class="quadmenu-title">Text widget title here</h4>			<div class="textwidget"><p>Lorem ipsum dolor sit amet, eum ludus commune ne, in ius dicta suscipit. Eum te iusto recteque. Sit facete electram expetenda ea. Pri eu menandri partiendo. Cu duo unum aperiam, ei equidem pericula his. Ad pro facer quodsi democritum, ei quodsi deleniti inciderint nam.</p>
</div>
		        </div>

    I have tried with .textwidget{color:black !important}and some other variations including more classes, but nothing!

    Hope you have a solution for this.

    Thanks!

    Plugin Author quadlayers

    (@quadlayers)

    Looks like an issue in the theme

    Please check by switching the theme and check if the content is inside the widget

    You can search in the theme code to see if there is a filter or hook in the widget_text

    Thread Starter candy2012

    (@candy2012)

    Hi,
    But the content IS inside the widget … did you scroll to the right to see the entire code I posted above?

    Plugin Author quadlayers

    (@quadlayers)

    Hello mate

    Please open a ticket in our support

    https://quadmenu.com/account/support

    Thread Starter candy2012

    (@candy2012)

    ohh nooo, now I have to open tickets everywhere? Why can’t you just do that and than post the solution here? You are here to manage the support thing, don’t you?
    Maybe someone else will have the same problem in the future and will be good to see the solution here instead of being – most likely – be sent to open some support tickets again …
    that’s not exactly why I call support, really … ??

    Plugin Author quadlayers

    (@quadlayers)

    there was another user with your issue and it was an issue in his theme

    that’s why I told you to switch theme and deactivate other plugins

    there is not much we can do if we can’t access your admin dashboard

    that’s why you should open a ticket in our system

    unless you prefer to post your credentials here and share them with the entire worldwide website

Viewing 7 replies - 1 through 7 (of 7 total)
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