Text not showing on published site

  • zsaklin

    (@zsaklin)


    10 months ago

    Hello,
    From one day to the other, all my texts have disappeared from every textbox of all my published pages on my website, while I can still see it all in editor mode. I tried clearing the cache, but it didn’t help, and I experience the same with every browser and also on my mobile.

    Could you please let me know how to fiw this? Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @zsaklin

    This is because the fade in effect doesn’t work properly in certain circumstances.

    Can you try disabling CSS combination from Siteground’s Speed Optimizer plugin?

    Thread Starter zsaklin

    (@zsaklin)

    Hi @luk4, thanks for the answer. I disabled CSS combination, but the issue still persists. What else can I try?

    Thank you! It helps understand where the issue is coming from. It looks like there is a bug with Spectra blocks but I’m not sure it’s the origin of the issue yet.

    Could you try to disable the whole Siteground’s Speed Optimizer plugin temporarily?

    • This reply was modified 10 months ago by luk4.
    Thread Starter zsaklin

    (@zsaklin)

    Hi @luk4,
    Thank you so much, deactivating the SiteGround Optimizer plugin has resolved the issue. But I assume this was just a temporary fix to get to the root of the problem? What do you suggest next? ??

    Yes, you’re right! Technically, animated elements (such as fade-in or slide-up elements) are missing the .aos-animate class. This class is added through Javascript by aos.min.js and initiated on page load by spectra-animations.min.js, which are Spetra JS files. When the class is missing, the animation showing the element is not launched and the page appears broken.

    There is therefore an incompatibility between SiteGround Speed Optimizer and Spectra. First of all, make sure both plugins are up to date. This issue should be fixed soon, if not already.

    Otherwise, it seems that the SiteGround Speed Optimizer developers are aware of the issue and a dedicated thread exists on the official SiteGround Speed Optimizer support forum. Feel free to join the discussion by mentioning this thread. They might be interested in the details I’ve mentioned above.

    Finally, you can probably re-activate SiteGround Speed Optimizer, but be sure to disable the Combine JavaScript files option, or at least add these two files to the Exclude from combination list:

    • /wp-content/plugins/ultimate-addons-for-gutenberg/assets/js/spectra-animations.min.js
    • /wp-content/plugins/ultimate-addons-for-gutenberg/assets/js/aos.min.js

    I’d recommend disabling CSS and JavaScript combinations altogether in future, even if it says “recommended”. Combining CSS and JS files was a good practice a few years ago to improve performance, but since your site uses HTTP/2, it’s no longer recommended and is prone to bugs. See: https://www.sitepoint.com/file-bundling-and-http2/

Viewing 5 replies - 1 through 5 (of 5 total)
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