Text not being revealed with WP 6.4.1

  • Resolved MissTT

    (@misstt)


    1 year ago

    Hi there,

    I’m using your great plugin (version 3.2.9) successfully on other websites on lower versions of WordPress but on another site with the latest version 6.4.1 a test shortcode on a test page isn’t revealing any text when I click on it. The shortcode is…

    [expander_maker id=”1″ more=”Read more” less=”Read less”]Read more hidden text[/expander_maker]

    I can’t post the web page in public but will provide via email.

    If you could take a look I’d be very grateful.

    Many thanks in advance.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author edmon.parker

    (@edmonparker)

    Hi @misstt,

    Thank you for connecting us.
    You could send a link to [email protected] email.
    Also please check your browser console log and send a screenshot from read more

    Regards,
    Edmon

    Thread Starter MissTT

    (@misstt)

    Private message sent as requested on 14th,

    Many thanks!

    Thread Starter MissTT

    (@misstt)

    Hi there,

    It looks like there is the following error on the test page mentioned privately that isn’t there when your plugin shortcode isn’t present on the page…

        Uncaught ReferenceError: YrmInline is not defined

    Is that causing the problem do you think?

    Many thanks in advance.

    Plugin Author edmon.parker

    (@edmonparker)

    Hi @misstt,

    That is our js code classes, can you share again that URL and we will check it.

    Thread Starter MissTT

    (@misstt)

    Hi there, I have just sent the url again to your gmail email.

    Many thanks in advance!

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @misstt,

    I could not see any new email, have you sent that?

    Thread Starter MissTT

    (@misstt)

    Hi, yes the email was sent to ?[email protected] at 15:49 GMT (UK time). My original message to that email address sent on 14 Nov at 08:43 GMT also contained the test page URL so perhaps look for that first message if the recent one hasn’t arrived for some reason.

    Many thanks again.

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @misstt,

    I checked again the email but still i dont get any email. Is it possible to create a test page and send link here or give your email address and i will contact you.

    Thread Starter MissTT

    (@misstt)

    Hi there, that’s odd, none of my emails have bounced back so appear to have been delivered. I’ve just updated to the latest version of your plugin but it’s still not working sadly and the following error is still there…

    Uncaught ReferenceError: YrmInline is not defined

    I have just emailed you at ?[email protected] again but?from a different email address of mine that hopefully will arrive – please confirm if it does or doesn’t. The subject line is ‘Text not being revealed with WP 6.4.1 – Read More & Accordion’

    Many thanks again!

    Plugin Author edmon.parker

    (@edmonparker)

    Dear @misstt,

    Could you please to create a button type and check is it work or not?
    You can also write us via live chat on our website, if it’s secret and you could not send a link

    Thread Starter MissTT

    (@misstt)

    I’ve just added a button and that’s not working either and I’ve just messaged you via the chat option on your website.

    Thanks again.

    Thread Starter MissTT

    (@misstt)

    Many thanks for your help with this, as it looks like it’s the theme that is causing the problem and I can’t currently change this I’ve gone with a <details> and <summary> solution which works really well thankfully.

    Thanks again for looking into this, much appreciated.

    Plugin Author edmon.parker

    (@edmonparker)

    You are welcome

Viewing 13 replies - 1 through 13 (of 13 total)
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