Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Peter

    (@petersquirrly)

    ??Hi there,

    Thank you for reaching out.

    It’s important to clear the cache from your cache plugins and CDN. Give it a minute for the cache to update after you save.

    After which, check again to see if the change was made.

    If not, try disabling all other plugins besides WP Ghost to make sure that another plugins isn’t blocking this functionality.

    Thread Starter vandung93

    (@vandung93)

    Hello Piter,

    I haven’t used any cache plugins & CDN, also I activate only Woocommerce plugin & WP Ghost plugin.

    When I switched the settings it was worked immediately.

    Please check it back.

    After reading this post by @vandung93, I tend to belive that plugin is doing some funny business since I am facing a similar issue. I and my two devops spent a couple of days just to work out WP Ghost plugin but I’m now started to believe that the plugin has some bugs. Now, I’ve asked my dev to check ASAP WP Ghost plugin into a different hosting server, different domain & site running with one of the HMWP listed compatible theme. @petersquirrly perhaps, I’d appreciate you to provide me your convenent time (GMT-00, 10am to 8pm) to meet online with me and my dev and I’ll share my live admin account to you. I already have PRO subscription and I’d contacted you over support.

    Plugin Support Peter

    (@petersquirrly)

    It’s important to understand that modifying the class in CSS and JS is only done for not-logged users and the verification should be done with the browser in private mode.

    If the user is logged in, the names of the classes in CSS and JS are not changed to avoid errors in editing and managing the shop. The same goes for page builders.

    What can happen, if in Tweaks > Hide Options the Hide Version from Images, CSS, and JS option is activated, then the version parameter from CSS and JS disappears and it could be loaded from the server/browser Cache in private.

    Try with the Random Static Number option activated to generate a new URL in the frontend.
    https://wpghost.com/kb/hide-wordpress-version/#ghost-activate-hide-version-from-images-css-and-js

    If it still doesn’t change in CSS or JS, it means that the server doesn’t show the .htaccess config file and this is seen in a Frontend Test. Or if it’s Nginx, the maybe the server wasn’t restarted after activating that option, and the files are not loaded dynamically so WP Ghost can modify them.

    When testing a CSS, test in private mode and possibly put a random parameter at the end such as filename.css?rnd=1112

    For any errors that appear, you can send us here videos or screenshots to help us identify the problem and solve it as quickly as possible.

    Lastly, reinstall the latest version of the plugin because some patches have been made to change paths in dynamic files.

    arsl1

    (@arsl1)

    I have now found better alternative with more features that works better than WP Ghost and does not break anything!

    Plugin Support Peter

    (@petersquirrly)

    Glad to hear that you found the right tool for your website! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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