• Resolved pewonline

    (@pewonline)


    Hi,
    The text in the agenda is cut off on the right side of the boxes. Do you know how to solve this problem?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks for reaching out to us.

    To achieve the desired result, please navigate to the “Events -> Settings” sub-menu select the “Custom CSS” tab, and place the below-mentioned CSS in the TextArea and save changes.

    .emagic .ep-box-list-desc {
    word-break: break-all;
    }

    Thread Starter pewonline

    (@pewonline)

    Thank you. That worked a bit. Now it only still cuts of a word at the end of a sentence. See the 1st and the 3rd sentence in the attached image. These words should be attached to the next (part) of the word on the next line.

    Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks for reaching out to us

    We noticed that the descriptions you added were copied directly from a Word document, which brought over hidden HTML and extra spacing.

    To fix this, please either paste the content into Notepad first to remove the formatting before copying it into the website, or type it directly into the description field.

    If the issue persist please let us know.

    Thread Starter pewonline

    (@pewonline)

    Thank you. The problem still persists though. The hidden HTML was there, I removed all the formatting but the issue in the calendar blocks is still the same.

    I changed the event on the 8th of September.

    What also changed now is that the text on the event page itself goes outside of the screen.

    Calendar page: https://puurhelen.nl/agenda-familieopstellingen/
    Event page: https://puurhelen.nl/familieopstelling-aanmelden/?event=3770

    Plugin Support EventPrime Support

    (@eventprimesupport)

    Thank you for trying the previous steps!

    It seems there might still be hidden HTML entities or formatting issues causing the text to not wrap properly. Here are a few more suggestions:

    1. Remove Non-Breaking Spaces: Check for   or other HTML entities in the WordPress editor and replace them with regular spaces.

    2.Add Custom CSS: fix the issue on the single event page, try adding the following CSS. Navigate to Events > Settings > Custom CSS and add this code:

    `ep_single_event_description {
    word-wrap: break-word;
    overflow-wrap: break-word;
    white-space: normal;
    }`

    3. Switch Editors: If you’re using a third-party content editor, try switching to the default WordPress editor to see if that resolves the issue, as some editors may not handle clipboard content correctly.

    4. Inspect with Browser Tools: Use your browser’s “Inspect Element” tool to check for any hidden characters or formatting that might be causing the issue.

    Please let us know if these steps help. We’re here to assist further if needed!

Viewing 5 replies - 1 through 5 (of 5 total)
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