Text field not showing on mobile

  • Hello,

    We just realised that the custom fields I added on some of my customer’s product pages are not showing on mobile.

    We added a text field for clients to be able to order a custom scent of their choice.

    I opened the page on an iPhone6 running iOS11.4, both on Safari and Firefox, but the custom field are not shown when I select the Custom version of the products.

    I had a look at plugin settings, but I can’t seem to find anything specific like enabling or disabling custom fields on mobile.

    Any clues?

    Thanks in advance!

    Piermario

    The page I need help with: [log in to see the link]

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  • Thread Starter Piermario Orecchioni

    (@piermario)

    Hello, any chance you could have a look at our problem? It’s been about a week and the customer is rightly asking for a solution.

    If there’s any kind of paid or premium support which would allow us to fix the issue as fast as possible we would do it, thanks.

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