Text Editor Non-Functional After Most Recenrt Update

  • Resolved ecommsiteadmin

    (@ecommsiteadmin)


    7 years, 1 month ago

    Dear ArielK:

    I just accepted an update to Elementor less than half an hour ago, and now I am unable to get the text editor to work on any of my pages.

    The text editor had been working fine (been at it for the last 10+ hours) until I accepted the update.

    Please fix asap. I’m on a deadline.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Yakir Sitbon

    (@kingyes)

    Do you have any error in your JS console?

    I’m seeing possibly similar issues. I use Elementor on a whole load of sites and those with the most recent versions of basic and pro (some haven’t updated yet) are showing issues. I can actually get the text editor to work but icon lists and some buttons just show a blank gray space where I should see the editable settings. I can see this error in JS console…

    Uncaught ReferenceError: butterbean is not defined

    It doesn’t seem to be particularly consistent – editing some buttons works, others don’t.

    Quick response would be appreciated – also on a deadline!

    And then I get this error when I try to click on the icon list to edit it…

    editor.min.js?ver=1.7.7:2 Uncaught TypeError: Cannot read property ‘fa fa-envelope-open’ of undefined
    at editor.min.js?ver=1.7.7:2
    at Function.m.each.m.forEach (load-scripts.php?c=1&load[]=underscore,jquery-core,jquery-migrate,backbone,shortcode,utils,wp-util,wp-backbone,media-models,plupload,wp-plupload,jquery-ui-c&load[]=ore,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.2:5)
    at n.onBeforeRender (editor.min.js?ver=1.7.7:2)
    at Object._triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
    at n.triggerMethod (backbone.marionette.min.js?ver=2.4.5:22)
    at n.render (backbone.marionette.min.js?ver=2.4.5:23)
    at n.renderChildView (backbone.marionette.min.js?ver=2.4.5:22)
    at n._addChildView (backbone.marionette.min.js?ver=2.4.5:22)
    at n.addChild (backbone.marionette.min.js?ver=2.4.5:22)
    at n.<anonymous> (backbone.marionette.min.js?ver=2.4.5:22)

    Plugin Author Yakir Sitbon

    (@kingyes)

    Please upgrade to 1.7.8. We fix this in this release.

    Thanks

    Great, thanks. 1.7.8 is working for me!

    This issue seems to be back with 1.7.9 and 1.7.10. The page is working fine and then as soon as I click on a heading element and go to ‘Advanced’ I lose all my editing options for all elements.

    Plugin Author ArielK

    (@arielk-1)

    Do you have other plugins related to Elementor?

    Please try to deactivate all other plugins and let me know if it works for you.

    Thread Starter ecommsiteadmin

    (@ecommsiteadmin)

    Dear Ariel K:

    1.7.10 has resolved the issue.

    Thank you for your prompt resolution.

    Thanks to everyone else who responded.

    Regards!

    (Oh…thanks also for a pretty sweet page builder!)

Viewing 8 replies - 1 through 8 (of 8 total)
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