text does not stay within box

  • Resolved dkurth

    (@dkurth)


    5 years, 10 months ago

    Trying out your free plugin before purchasing the extension. In my test , the text I wrote does not stay within the box, even if I try to put a basic HTML <br> command.
    How can this be fixed.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ben Meredith

    (@benmeredithgmailcom)

    Hi there,

    It looks like you’ve inserted that Better Click To Tweet Box inside of some <pre> tags. That’s causing the text to overflow, I think.

    How are you creating that box on the back end of the site? Is it a shortcode? Are you putting the shortcode inside of anything?

    I’m happy to help get to the bottom of this, but from where I sit it looks like you’re not putting the shortcode/block into the page correctly.

    It also could be some style rule in the theme.

    Let me know!

    • This reply was modified 5 years, 10 months ago by Ben Meredith. Reason: format
    Thread Starter dkurth

    (@dkurth)

    I inserted the shortcode into a text box within a row of the page builder (themify Ultra) This is how I have done all the shortcodes, including my own custom plugins, which do obey the responsive rules. Are you using DIV/CSS or something else?

    Plugin Author Ben Meredith

    (@benmeredithgmailcom)

    Here’s what I see on my test install (with that page builder installed) and on your site using the inspector:

    https://somup.com/cqhQrjnzIn

    Let me know what I am missing, here.

    Thread Starter dkurth

    (@dkurth)

    Got it. That explains everything (awesome way to explain things btw). For clarification, the theme is Themify Ultra. Within the theme is a builder called themify builder. You can also use the builder on other themes.

    So what I did, after you showed me, I used the plain text module..and whah-la. Problem fixed. Thank you so much!

    would be interested in what tool you are using to record the desktop. I need to do that for some support features I have with the company site.

    Plugin Author Ben Meredith

    (@benmeredithgmailcom)

    Great! I use screencast-o-matic for that. Free for up to 15 minute recordings, and lets me pick the part of the screen I want to record.

    Have a great day!

    Thread Starter dkurth

    (@dkurth)

    thank you so much. Your find gave me a solution to another minor display issue with my own plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
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