Text disappear after sending error

  • Resolved Il_Magnus

    (@il_magnus)


    5 years, 1 month ago

    Good day all,
    I’m becoming crazy to solve an issue with a multi-enquiry form made with CF7.

    The problem is: if the user doesn’t compile all required inputs and, then, will get the error, those fields disappear. It happens both with telephone field (I put a too short value, got the error, when I click on the field what was typed before is invisible but if you highlight it with the mouse, you can see the numbers) and with radios (same thing, the text of any option becomes invisible).

    Here a screenshot: https://paste.pics/7SM1H

    Please help me, thank you so much

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter Il_Magnus

    (@il_magnus)

    Theme is The7 (with related plugins)
    Here the list of third party installed plugins:
    – Akismet
    – Category Tag Pages
    – Classic Editor
    – CF7
    – CF7 Conditional Fields
    – CF7 GetResponse Extension
    – Custom Product Tabs for WooCommerce
    – Duplicate Post
    – Easy Appointments
    – Easy Facebook Feed
    – Elementor
    – EU Cookie Law
    – Feedzy RSS Feeds Lite
    – Flamingo
    – Flexible Checkout Fields
    – GetResponse for WP
    – Google Remarketing Codes
    – Jetpack
    – Non-Purchasable WooCommerce Products
    – Payment Gateway Based Fees and Discounts for WooCommerce
    – PixelYourSite
    – Really Simple SSL
    – SEOZoom
    – The GDPR Framework
    – The SEO Framework
    – The SEO Framework – Extension Manager
    – TinyMCE Advanced
    – Widget for Social Page Feeds
    – WooCommerce
    – WooCommerce Blocks
    – WooCommerce Continue Shopping
    – WooCommerce PayPal Checkout Gateway
    – WooCommerce PDF Invoices Italian Add-on
    – WooCommerce Product Accessories
    – WooCommerce Services
    – Woocommerce Shipping Gateway per Product
    – Wordfence
    – WP Server Stats
    – WPML
    – YotuWP

    Thank you so much for the support, best regards

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all other plugins excluding Akismet, Classic Editor, and Flamingo.

    Thread Starter Il_Magnus

    (@il_magnus)

    Hi, sorry for the late reply.
    The problem disappears with default theme. Coming back to The7, I have it again.

    Thanks, regards

    Thread Starter Il_Magnus

    (@il_magnus)

    Any help please?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Posting about commercial products is prohibited here. Instead, you are advised to contact the theme seller for support.

Viewing 6 replies - 1 through 6 (of 6 total)
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