Text area font problem

  • Resolved lafraise

    (@lafraise)


    4 years, 10 months ago

    Hello,

    I have a problem with the reviews’ text area form on products pages with “Product Data Tabs”. The text in the input area form doesn’t display correctly on Safari : when you type, the cursor move forwards, but don’t display caracters. The text area use the Gotham Font.
    I can’t change text area font on Elementor.
    To precise, I use ? Gotham ? for my entire Website as “default font” but with which I had some bug like paragraph not displayed etc…
    So I have decided to switch for a regular font : Raleway and cancel Gotham from my custom fonts
    The problem is that this plugin still use Gotham as font…
    How can I solve this problem.

    I let you the URL : https://lafraise.co/produit/la-rosace

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • AJ a11n

    (@amandasjackson)

    Hi @lafraise

    It sounds like your site is experiencing a caching problem.

    The best way to resolve this issue is to contact your web host, which may be caching files for you, also is you have and caching plugins installed you may want to temporarily disable those to test. After that has been completed, your site’s functionality should return to normal.

    Thread Starter lafraise

    (@lafraise)

    Thank you for the answer,

    I contacted my web host, but they told me that they have a shared caching system that is cleared regularly.

    They advise me to delete WordPress Cache, that I do with “WP Super Cache” but there is no cache for it, unfortunately…

    • This reply was modified 4 years, 10 months ago by lafraise.
    AJ a11n

    (@amandasjackson)

    Hi @lafraise

    To clarify, are you saying that the issue is still persisting with the incorrect font showing after removing caching?

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Text area font problem’ is closed to new replies.