• Resolved williamgeldhof

    (@williamgeldhof)


    I am testing several social media plugins together with jetpack.
    With socialsnap i activate the media social snap. But in the jetpack galleries/carousels , i do not see the socialsnap share buttons. They are not visible.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Social Snap

    (@socialsnap)

    Hello,

    This can happen if your Jetpack galleries/carousel thumbnail are smaller than the minimum image width & height in Social Snap Settings ? Social Sharing ? On Media ? Min Image Width and Min Image Height.

    Please decrease the values for these two options and check again.

    Let me know if that helped!

    Regards,
    Social Snap Team

    Thread Starter williamgeldhof

    (@williamgeldhof)

    Hello,
    I’ve changed the values to 50 (h) and 50 (w).
    I see now the button on the images. But in the carousels i see no button and some of the images are white. if i disable the plugin, images are ok.

    ex: https://www.laspost.be/#jp-carousel-539

    best regards,
    william

    Plugin Author Social Snap

    (@socialsnap)

    William,

    The carousel images displayed in lightbox, when a thumbnail is clicked, are generated using JavaScript and the plugin cannot hook into that code to insert share buttons.

    We will look for a workaround, but for now, it is not possible to display share buttons in the carousel.

Viewing 3 replies - 1 through 3 (of 3 total)
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