testing mailpoet is unneccessary complicated

  • Hello,

    I have a test site where I test plugin updates before I do the updates on my live web site. For the Mailpoet plugin, the test cases include several subscribe and unsubscribe activities. However, there seems to be an inherent limit of 3 on the number of times a subscriber can subscribe to email notifications. After that, if a subsciber tries to subscribe again, the double-opt-in email (where the subscriber needs to confirm the subscription) is not being sent out. I have checked a bit the mailpoet database, and the row count_confirmations in table mailpoet_subscribers seems to be responsible for this.

    I wonder why the limit exists at all (maybe fraud protection?), but for my test site this limit makes my life very complicated, as I need to create a new email address for almost every mailpoet update (and you publish updates quite often…).

    Now my question: is there a possibility to disable the limit or at least increase it substantially? Maybe another database entry in another table which defines the limit? Then I could increase the limit to e.g. 100 and my life would be much easier…

    Thank you very much in advance

    dillhausen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    Confirmation emails can only be sent from the admin by the site owner three times. If you do not see the “Resend confirmation email” link, this is because the maximum number of resends has been exceeded. You will need to Trash and then Delete Permanently that subscriber, and have them sign-up again via your enrolment form if you wish for them to go through the confirmation process.

    Feel free to get back to us in case you have any additional questions!

    Thread Starter dillhausen

    (@dillhausen)

    ok, thanks, that article was helpful! But still (in order to avoid trashing and starting over again so often): is there a possibility to change the upper limit of 3 to a limit of e.g. 100 (perhaps a database entry somewhere)?

    Plugin Support Gui A. a11n

    (@guicmazeredo)

    Hey there,

    is there a possibility to change the upper limit of 3 to a limit of e.g. 100 (perhaps a database entry somewhere)

    That’s not currently possible. This limit is designed to avoid sending to many emails to subscribers which could eventually lead them to flag your emails as spam, affecting your reputation as a sender as well as MailPoet Sending Service’s reputation.

    If you sent the confirmation emails three times to the same subscribers it’s likely that:

    • They are no longer interested in subscribing to your newsletters.
    • They didn’t sign up for your newsletters in the first place (i.e. your form was abused by bots with valid email addresses).
    • The confirmation email is bouncing (i.e. there is a typo in their email address, there is an issue with the recipient’s email server, etc)

    I hope this clarifies!

Viewing 3 replies - 1 through 3 (of 3 total)
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