Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there, @tommmoe! Thanks for contacting us. I’m happy to help you.

    Do you mind sharing more information about this so we can assist you further?

    Can you please share screenshots of what you see? I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Just to confirm, the other cards you mentioned working are the ones found here, correct?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thank you. Looking forward to your reply.

    Have a wonderful day!

    Thread Starter tommmoe

    (@tommmoe)

    Thanks for the quick response!

    I’ve submitted ticket 7522423 and uploaded the system status report for my locally cloned site, along with the screenshots requested.

    Sorry, it’s been a long day, none of the successful card methods work, they all do the same thing.

    There are no fatal errors for today.

    P.S. I should have mentioned that I switched from Woopayments plugin to the proper Stripe plugin today as I was getting hit with a lot of fraud and needed something I could manage with rules etc.




    Hey @tommmoe!

    Thanks for letting us know.

    Since you opened a ticket for this issue I’ll mark this one as solved so we can continue to help you there, okay?

    Have a wonderful day!

    Thread Starter tommmoe

    (@tommmoe)

    I just hope they get back to me as quickly as you did!

Viewing 4 replies - 1 through 4 (of 4 total)
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