Testimonials Slider

  • Resolved kgrundy60

    (@kgrundy60)


    8 years, 11 months ago

    I have taken over a site for a client and they have a few testimonials on the site that should scroll across fading in and out. The testimonals are no longer appearing and I’m not sure why.
    I don’t know the exact plugin that is being used so I am unable to go to the exact plugin developers website but in the custom CSS it uses a class vcex-testimonials-fullslider

    The full code in the custom css is as follows:

    .vcex-testimonials-fullslider .flex-control-nav li a { background: #F00;}
.vcex-testimonials-fullslider .flex-control-nav li a:hover,
.vcex-testimonials-fullslider .flex-control-nav a.flex-active { background: #FF0000;}

.vcex-testimonials-fullslider {
padding: 10px 0;
font-size: 21px;
text-align: center;
line-height: 1.5em;}

    Does anybody know if there is anything missing in the css that needs to be added or if anything extra needs to be added into the actual testimonials to get this to work?

    Any help would be greatly appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Hi kgrundy60!

    In order to better find the answer, we will need to know a bit more information:

    • Have you deactivated any unnecessary plugins?
    • Have you read the slider’s documentation
    • What slider is it?
    • What theme and where did you get it from
    • Any console errors?
    • Able to provide a link to the site?
    Thread Starter kgrundy60

    (@kgrundy60)

    Thanks for your reply Jose. Unfortunately I don’t know the name of the plugin slider that it is using. I took over the site from somebody else, who I can’t really go to for answers, and I was hoping that somebody may recognise the class vcex-testimonials-fullslider and be able to associate it to a plugin which would at least allow me to get to the plugins documentation.

    In the Admin panel it just shows up as Testimonials and the actual theme is either a custom theme, or has been rebranded by the original developer. I don’t receive any console errors, it’s just that the testimonials don’t appear. I have disabled plugins that I know are not needed but that hasn’t resolved anything.

    I’m going to attempt to rebuild the site on my test server and remove any paths from the database that forces the test version to redirect to the live site. I will then be able to disable plugins better without disrupting the live site that way.

    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    If you go to Plugins > Installed Plugins you will see a list of all your plugins. For the Slider there will be a link View details that may provide you with a bit more information about it.

    Unfortunately, the only class I can say for sure is the flex-control-nav which are for the FlexSlider. I know that doesn’t help much either seeing as there are many that use that slider as well.

    Thread Starter kgrundy60

    (@kgrundy60)

    Thanks for your response Jose. I’ve managed to resolve the issue. It was actually an issue with Visual Composer and the way it was linking with Revolution Slider. I installed the original version of the site onto a test server and compared the 2 which allowed me to find the problem.
    Activating a few options has put everything right again.

    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    Awesome to see you were able to resolve this! Just be sure to mark it as “resolved” ??

Viewing 5 replies - 1 through 5 (of 5 total)
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