Test payment is not working

  • Resolved asmadahmani

    (@asmadahmani)


    4 years, 5 months ago

    Hello,

    I’m using Woocommerce, Flatsome and Mollie.

    Yesterday I installed the plugin and inserted the API key first in the test API key.
    The Mollie status is ‘connected’ and I selected the preferred payment methods.

    I placed test orders and in my admin orders they appear first as ‘Waiting for payment’ and after that ‘order cancelled’.
    I even don’t get any e-mail of those orders.

    I’m not sure what went wrong?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hello,

    Just to make sure, in the mollie test payment screen you did select the status “paid”, but the WooCommerce order still was “waiting for payment” before automatically canceling the order? Were you redirected to the ‘order complete’ page?
    If so, we would like to learn more about your site configuration to possibly reproduce this behavior.
    Can you please contact us directly with your WooCommerce System Report and a link to this thread by clicking here. Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    This issue is related to a conflict between Mollie 5.9.0 and Polylang Pro. We are investigating this behavior and hope to be able to include a fix with our next version.

    We have received some reports that older Mollie versions are performing better, though not quite elimitating all issues.
    I will keep you updated on our progress or when we have a better workaround.

    Kind regards,
    Niklas

Viewing 2 replies - 1 through 2 (of 2 total)
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