Test failure after Wild Apricot configuration

  • Resolved naonozawa

    (@naonozawa)


    5 months, 4 weeks ago

    I’m trying to test out the plugin on my website using Wild Apricot, but the configuration test fails at the end of the setup wizard with the message “Unable to enter the credentials, please click on Re-run test button.”

    I have double and triple checked that my client ID, client secret, and account number are correct.

    How do I get this set up properly?

    The page I need help with: [log in to see the link]

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  • Hello,

    Thank you for reaching out to us.

    To assist you better, we need more information about the issue. I request that you reach out to us via our support email so you can share the debug logs and a screenshot of the error you are facing. This will help us understand your problem better.

    Looking forward to hearing from you.

    Thank you
    Team miniOrange

    cyberorange

    (@cyberorange)

    Hi @naonozawa,

    We have not heard back from you in a while and assuming that my last response answered your questions and hence marking this thread as resolved.

    You can contact us anytime again if need help by posting again on this forum.

    Thanks,
    Team miniOrange

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