Test emails not sending

  • Resolved thedetoureffect

    (@thedetoureffect)


    2 years, 2 months ago

    Hi there,

    I have been using MailPoet for a year with no issues until today. I am trying to send a test email to myself but it won’t send. There is no error message, it says it’s been sent successfully. But when I check my email, it’s not there. I checked the spam. I troubleshooted using the methods here and I also checked the status under MailPoet > Help > System Status and it says “connection successful”. I tried sending it to one of my other email accounts too, in case it was a problem with my email provider. Any other ideas?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there @thedetoureffect,

    Thanks for reaching out!

    I checked the logs for your account and can see that your emails are bouncing with this error: spameatingmonkey.net reports that domain ozy.com belongs to a black list

    This domain is listed indeed: https://spameatingmonkey.com/lookup/ozy.com

    Please remove it from your email and try sending again.

    Cheers!

    Thread Starter thedetoureffect

    (@thedetoureffect)

    Oh wow, yes I was linking to an article on that website within the email I was trying to send. Once I removed that link, the test email sent fine. Thanks so much for figuring it out!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Test emails not sending’ is closed to new replies.