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  • Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    Can you please drop an email on tickets at tychesoftwares dot uservoice dot com with your issues?

    Regards,
    Chetna Bhutka

    Hi,
    has this been resolved? I have the same issue as the test email isnt being sent.

    thanks

    Plugin Contributor chetnapatel

    (@chetnapatel)

    Hi,

    There are many reasons for test email not being sent to email address.

    1) If the “From” Address from the WooCommerce > Settings > Emails menu is wrong then test email will not send.
    2) Headers of the email from WooCommerce settings can affect on it.
    3) Our plugin sends the email but the email server does not forward it to recipients.

    In case if you do not see any email in your inbox, please check your spam folder, as the emails are moved in there at times.

    If the issue still persists then can you please drop an email on tickets at tychesoftwares dot uservoice dot com with your issues?

    Please let me know if you have any further queries.

    Regards,
    Chetna Bhutka

Viewing 3 replies - 1 through 3 (of 3 total)
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