Test email fails but backup email works

  • Resolved Bob

    (@bobk88)


    2 years, 6 months ago

    I just installed BackWPUp today. Test emails from BackWPUp failed, but emails from running a task (one confirming database backup to the server and another with the database attached) succeeded.

    Before spending a lot of time troubleshooting test emails like I did, consider setting up and trying an actual task!

    I’m on WordPress 6.0 and sending email through Mailgun with the WPMail SMTP plugin.

    Before installing WPMail SMTP, I tried all sending methods except for “Sendmail.” None of them worked.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hello @bobk88
    I think just use the default WP sending email after you have configured the email sending will make the backup email works ^^
    I hope my answer could help!

    Thread Starter Bob

    (@bobk88)

    Thanks for the reply, but it appears you didn’t understand my post.

    The only problem was when I tried to send a TEST email. I tried three different methods, as I mentioned, and none of them worked (including the default WordPress email function).

    But when I created and ran a real backup task, my preferred method – using the WPMail SMTP plugin – worked. And scheduled backups have continued to work since then!

    Based on my tests, it appears there could be a problem with the test email feature, but if nobody else is reporting a similar problem, maybe it’s just something in my setup.

    • This reply was modified 2 years, 5 months ago by Bob.
Viewing 2 replies - 1 through 2 (of 2 total)
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