Test Email errors

  • Resolved dt123

    (@dt123)


    7 years, 2 months ago

    Hi. I am getting the following error. I am using other and have tried with both office365.com and smtp-mail.outlook.com smtp user accounts – using kb setup settings. Error seems to be consistent in pointing to “password command failed”. Ideas to try next? Thanks

    Versions:
    WordPress: 4.9.2
    WordPress MS: No
    PHP: 7.0.27
    WP Mail SMTP: 1.2.2

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp-mail.outlook.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-01-18 21:05:01 Connection: opening to smtp-mail.outlook.com:587, timeout=300, options=array (
    )
    2018-01-18 21:05:01 Connection: opened
    2018-01-18 21:05:01 SERVER -> CLIENT: 220 DM5PR2201CA0034.outlook.office365.com Microsoft ESMTP MAIL Service ready at Thu, 18 Jan 2018 21:05:00 +0000
    2018-01-18 21:05:01 CLIENT -> SERVER: EHLO https://www.mysalus.org
    2018-01-18 21:05:01 SERVER -> CLIENT: 250-DM5PR2201CA0034.outlook.office365.com Hello [77.104.136.213]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-STARTTLS
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-01-18 21:05:01 CLIENT -> SERVER: STARTTLS
    2018-01-18 21:05:01 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    2018-01-18 21:05:01 CLIENT -> SERVER: EHLO https://www.mysalus.org
    2018-01-18 21:05:01 SERVER -> CLIENT: 250-DM5PR2201CA0034.outlook.office365.com Hello [77.104.136.213]
    250-SIZE 157286400
    250-PIPELINING
    250-DSN
    250-ENHANCEDSTATUSCODES
    250-AUTH LOGIN XOAUTH2
    250-8BITMIME
    250-BINARYMIME
    250-CHUNKING
    250 SMTPUTF8
    2018-01-18 21:05:01 CLIENT -> SERVER: AUTH LOGIN
    2018-01-18 21:05:01 SERVER -> CLIENT: 334 VXNlcm5hbWU6
    2018-01-18 21:05:01 CLIENT -> SERVER: ZHMudGhvbUBvdXRsb29rLmNvbQ==
    2018-01-18 21:05:01 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
    2018-01-18 21:05:01 CLIENT -> SERVER: S2VlcG1lMHV0IQ==
    2018-01-18 21:05:07 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [DM5PR2201CA0034.namprd22.prod.outlook.com]
    2018-01-18 21:05:07 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [DM5PR2201CA0034.namprd22.prod.outlook.com]
    2018-01-18 21:05:07 SMTP Error: Could not authenticate.
    2018-01-18 21:05:07 CLIENT -> SERVER: QUIT
    2018-01-18 21:05:07 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel
    2018-01-18 21:05:07 Connection: closed
    2018-01-18 21:05:07 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dt123

    (@dt123)

    Mystery solved. Hosting issue. They (siteground) had to open port for office 365.

    Plugin Author Slava Abakumov

    (@slaffik)

    Awesome, thanks for sharing.

    tom4fortis

    (@tom4fortis)

    Hi, i’m having some weird issues with sending mail as well, although SiteGround is saying they’re not sure why it’s not working. What did you say to them?

Viewing 3 replies - 1 through 3 (of 3 total)
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