Hello @alexm777,
I hope you had a lovely weekend and that your week is off to a great start!
We’ve noticed you’re experiencing some challenges with the survey, and we’d like to assist you in resolving this issue. Our suggestion is to conduct a theme/plugin conflict test. A theme or another plugin on your website may be conflicting with QSM, which could be causing the problem. To help you navigate through this, I’ve attached some documents that provide guidance on identifying and avoiding these conflicts. You can find them here: Link to the document.
If the issue persists despite these steps, would you mind providing us with a screen recording of the problem? This will give us better insight into what you’re experiencing on your end.
Warm regards,
Sumit