Terrible, terrible, terrible customer service

  • Terrible customer service. I purchased the Pro version but the activation key didn’t work. I waited more than 24 hours for their support to reply. The solution they eventually gave me didn’t work at all. How difficult can it be to activate a product?

    Now they’ve ghosted me and I don’t get any response from their support team.

    Buy this product at your own peril. You’ve been warned.

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @sarathkumarrajendran Do not report reviews like this again.

    This plugin use the plugin page for free advertising of the pro version. Repeatedly. A plugin developer cannot use that and then complain when someone does purchase the pro version and then leaves a review about that experience.

    That is what happened here and this is a valid review.

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