Terrible support don’t go PRO

  • Plugin basics is good but very limited, and when you are going to PRO, no answer via email, support…

    Don’t go to PRO.

    • This topic was modified 6 months, 2 weeks ago by Agent 3W.
    • This topic was modified 6 months, 2 weeks ago by Agent 3W.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Munir Kamal

    (@munirkamal)

    Hey,

    Are you a pro user? What is your user ID with us? I couldn’t find an account for “agent3w”. Also did you create a support ticket? Please share ticket ID as well.

    Thanks

    Thread Starter Agent 3W

    (@agent3w)

    Customer ID : 2693271

    I tried to contact you several times by email on [email protected] and once from your contact form on wpblockslider.com.

    I didn’t find support ticket system on both : freemius.com and wpblockslider.com

    Thanks

    Thread Starter Agent 3W

    (@agent3w)

    Hello,
    Did you find my PRO account ?
    I have no news from you since my last message.
    Thank you.

    Thread Starter Agent 3W

    (@agent3w)

    No news from the author of the plugin and big lie on the pro site: don’t believe in “100% Satisfied or Refunded No Risk!”. The author is just ignoring you so they don’t have to pay back.

Viewing 4 replies - 1 through 4 (of 4 total)
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