Terrible product experience 3.6.0 / 3.6.1

  • Elementor came free with one of my themes. I, unfortunately, used it to build some of my product pages. Since the latest version 3.6.1 I cannot update my products (rolling back versions doesn’t work) the only way to fix this is to go pro apparently. (it was working before!) I had other issues but, this plugin also trigger my server inodes over the limit crashing my server (503 error) taking a number of my sites down. (Thank god for my webhost for their help) I am not going to be held, hostage by this substandard company. Customer service is terrible. I end up deleting it after getting my server back and end up using WP Page builder. Low move Elemetor, low move.

    • This topic was modified 2 years, 12 months ago by bobsmit2k.
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  • Hi Bobsmit2k,

    Thank you for your feedback, we are sorry for your inconvenience.

    In version 3.6.0 we had some compatibility issues with third-party plugins.
    Causing some of the user’s websites to be affected by this update.

    We have notified third-party plugins developers (Since back in 2019) that we are planning to make specific changes to our code, allowing them to make the requested changes to their code and support our version,

    unfortunately, it seems that not all plugins and themes made the changes,
    by this conflict.

    Currently, the best thing we can do together is to reach out to the specific plugin (for products) and raise their awareness of the scope of the issue – Some may have not received our message.

    We have released a fixed patch for Elementor (3.6.1) which solves this issue,
    I do understand you have already updated to version 3.6.1.

    If the plugin you have used still does not work, have you tried performing a roll-back to the previous version and see if it solves your issue?

    https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/

Viewing 1 replies (of 1 total)
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