Terrible plugin, worse support, dangerous updates

Terrible plugin, even worse support. In order to check availability, the hotel manager can only view a single room type, on a single month at a time. We reported the issue and here’s how they supported us (mind the dates):

[pff-forum link redacted by moderator]

And that’s only the tip of the iceberg. After a certain update, all room data were lost; luckily that was off-season and we could rectify the issue with no losses, but we really can’t afford to gamble with our customers bookings with each update Awethemes releases.

I don’t think I have ever come across a worse support experience. Steer clear.

• This topic was modified 6 years, 6 months ago by Alex Seidanis.
• This topic was modified 6 years, 6 months ago by Steven Stern (sterndata).