• Resolved mechanicman

    (@mechanicman)


    I installed this plugin and paid for 5K images per month. Ran all my images through on glossy and it seemed fine. I saw a pretty good increase in load time on GTMetrix etc. I made sure to clear my website cache and everything seemed fine for a couple days. Tonight I was looking at my site and the images look terrible. I tried restoring a couple and rechecked and they still look terrible. Re-running them with lossless now but compression is as low as 0.01%. I’ll have to see what they look like. I really don’t wanna burn up my 5K quota in less than a week trying different settings. The previews I did using glossy showed very little quality reduction until they were actually loaded to the site. Anybody else have this problem?

    The page I need help with: [log in to see the link]

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  • Plugin Author ShortPixel

    (@shortpixel)

    Hello,
    please contact us directly here, WordPress doesn’t allow questions about paid products on their forums.
    Make sure you send the email used for your account as well so we can better assist you.

    Thanks for your understanding,
    Alex

Viewing 1 replies (of 1 total)
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