Hello again,
Well, OK, let me review the timestamps of our communication.
1. First email received on 13th of June at 23:57.
I responded on 14th of June at: 07:45 (sorry for having to sleep at night).
2. Second email received on June 14th at 15:20.
I responded on 14th of June at: 16:23 (63 minutes later).
3. Third email received on June 14th at 16:35.
I responded on 14th of June at: 16:56 (21 minutes later).
4. Fourth email was not a theme related question, it wasn’t even a question, so I did not respond. It was about the exact same thing that I already responded about in 2nd and 3rd emails.
5. Fifth email received on June 16th at 00:07 (Saturday).
Responded on 16th of June at: 07:53 (Saturday morning).
6. Sixth email received on June 16th at 15:30 (SATURDAY).
As this was your sixth email without any kind of courtesy (and containing a single sentence – 8 words).
I decided that this one-way relationship has to stop, so I did not respond.
7. Seventh email received on June 18th at 15:37 (Monday).
In this email you asked for a phone number to call, because you “cant seem to get consistent assistance”. It did not bother you that it was the weekend.
I responded on 18th of June at 16:10 (33 minutes later).
In this email I’ve included this sentence, obviously hinting once more that you are talking to a real person, not a robot:
“Sure, if you would like you can have my home number and just call me in the evening, after I put my wife and children to bed.“.
8. Eighth email received on June 18th at 16:13.
In this email you simply said that it would be great to have a chat.
A socially conscious person would have reacted with a simple: “Oh no, calling you at home at night would be crazy!” Of course there was no such reaction. Actually there was absolutely no reaction to my obvious hint.
I responded on 18th of June at 17:24 (71 minutes later, making it my 6th response).
In my response I summarized our communication and have explained that you are using a free product, manifest zero courtesy towards the developer of the product, but expect to be invited in their home.
8. Ninth email received on June 18th at 18:22.
In this email you complained about:
– The “worst customer service”
– That I take “forever to answer”
– That I am “not helpful at all”
– That “Good customer service goes a long way”
And you concluded the email with: “Have a great night putting your wife to bed. You speak of her as if she is a child. What a wonderful husband you must be.”
——————
As I said before, you have been nothing but rude and expected an unreasonable level of “customer service”, ignoring the fact that you are using a 100% free product.
You have implied that I’m a bad husband, completely disregarding any social, family or health-related reasons as to why I would like to spend time with my wife before switching off. Well, I guess you are that type of person (you describe yourself as “woke”).
I dislike being silly and washing dirty laundry in public, but I’m also not going to sit idly when I’m insulted both privately and publicly.
I wish you all the best and I hope that you find a theme that will work better for you.
Best regards,
Dumitru B.
(Even if you respond to this, I will not engage in this any more).
