Terrible

  • ctl

    (@ctlprogrammer)


    1 week, 6 days ago

    Very bad experiences. Lots of bugs, such as:

    • SEO scores not updating
    • Analytics not updating
    • Search Console losing connection
    • Schema not updating
    • AI making incorrect suggestions

    And the worst part is the rude and disrespectful support… incredibly impolite.

    • This topic was modified 1 week, 6 days ago by ctl.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @ctlprogrammer,

    Sorry for the experience you had with our plugin and support so far.

    We understand it can be frustrating when something doesn’t work as expected. Can you please share the URL of the support topic you created in our forum so we can check it and help you fix the issues you are facing?

    Looking forward to helping you.

    Thread Starter ctl

    (@ctlprogrammer)

    I am not using the free version, so the URL is private.

    I have informed you about the numerous problems, and the only response I receive is, ‘Yes, we know all these things are not working, but they are going to be fixed.’ Case closed.

    What kind of support is that?

    I am (or rather, was) a paying customer. The least you could do is check if a smaller issue could already be resolved.

    Money wasted for nothing.

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @ctlprogramme,

    Even if the URL is private, you can share it with us so we can check the issues you reported and consult with the developers if a quick fix or an ETA for the fix is available.

    Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)
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