Terrible

  • UPDATE:

    I can’t seem to delete any of my old comments, so let me backtrack on my previous negativity here.

Obviously I was very frustrated, and then panicked when my site crashed. It seems as if the trouble was due to a conflict between the email verification plugin and another plugin.

I will give credit where it is due. Pablo/WPFactory did try very hard to resolve my issues and get their plugin to work for me. Going so far as to quickly build a compatibility piece to try to make it work.

While I won’t be using ANY verification plugin right now, due more to the whole process rather than a plugin, it should not dissuade anyone from considering WPFactory if this is something YOU need.

    ———————
    Email verification for Woocommerce.
    Worst plugin experience I’ve ever had. Would give a zero rating if I could.
    Spent days trying to get it to work properly & never could. Gave developer admin rights to my site so they could try to help and next thing I know my entire site was down and I had to restore from a backup. Hopefully I’ll get my $ back…

    • This topic was modified 2 years, 9 months ago by aetkin.
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  • Plugin Contributor Pablo Pacheco

    (@karzin)

    Hello @aetkin ,

    I’m sorry you didn’t have a good experience with the plugin.
    After you gave admin access, the only thing I did was to visit your Customizer plugin custom email template and I noticed the hook you’ve used was not correct and I sent you a message about that. I did nothing more after it.

    Of course you’ll receive your money back. Don’t worry about that.
    Let me know if I can keep trying to help you. We really want to understand what happened and make it work

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @aetkin ,

    Thanks for having reconsidered your review.

    I really believe you just didn’t have luck because you were using 3 different plugins (our plugin, Email Customizer and YITH) and 2 of them do the same thing. That’s the reason for the conflict.

    Now, the compatibility between the Email Customizer and ours is ready. And, as you have disabled YITH I don’t see any reasons why our plugin wouldn’t work.

    I just want you to know that I’m willing to help you again if you decide to try the plugin any other time.

    Best regards.

    • This reply was modified 2 years, 9 months ago by Pablo Pacheco.
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