Terrible

  • Until AfterPay and the developers fix the issues with this plugin stay well away from it.! I loaded this plugin to my dashboard today, activated it, then it crashed my site. AfterPay, fix this issue so I can re-do my review to positive.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Afterpay

    (@afterpayit)

    Hi @bennywelsh,

    Thank you for taking the time to provide an honest review of the plugin. It certainly sounds like you’ve had a frustrating experience so far. The team are very interested in remediating this for you.

    In order to troubleshoot the challenge, the engineering team have requested more information, such as the versions of the plugin, WordPress and WooCommerce, and access to the website. (Please do not post these details on this public forum.)

    Please submit a dedicated support request using the following web form: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

    Please include a reference to this plugin review in your message. A team member will then reach out to you within 1 business day.

    Thank you.

    Plugin Author Afterpay

    (@afterpayit)

    Hi @bennywelsh,

    The support team did not seem to receive a dedicated ticket regarding this issue. Hopefully it has been resolved on your end. If so, the team would love to receive more feedback via an updated review.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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