Temporary stop cron job

  • Resolved wprun

    (@wordpressrun)


    2 years, 8 months ago

    Hi I have just taken over a site and I can see this plugin is installed, the product sync checkbox is not ticked.

    I would like to troubleshoot some issues on this site.

    I can see there is activity from this plugin every 5 minutes on NewRelic. How do I temporarily turn off the cron job from this plugin? (and turn it back on again)

    Thanks

    • This topic was modified 2 years, 8 months ago by wprun.
    • This topic was modified 2 years, 8 months ago by wprun.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Raif D. a11n

    (@rdeari)

    Hi @wordpressrun

    The cron job is part of the background process health check to make sure the system is syncing products correctly. Every 5 minutes it will check the queue to see if there are any in-progress sync attempts and make sure they are fully complete.

    Since you have sync turned off, there isn’t any product on the queue so you should be good to go ??

    In case you want to troubleshoot something in particular regarding cron jobs on the site I would suggest temporarily deactivating the plugin.

    Thread Starter wprun

    (@wordpressrun)

    Temporarily deactivating the plugin will leave the products on Facebook as they are without any issues on the Facebook shop ?

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    That’s correct. Deactivating the plugin shouldn’t affect your products on Facebook.

    Feel free to get back to us in case you have any additional questions!

Viewing 3 replies - 1 through 3 (of 3 total)
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