templates not working

  • Hi there,

    I’ve linked 5 sites to Central, created a template, and applied it to all the sites. However, I continue to get email notifications about events that I have deselected in the email notification section of the template, such as admin login, new user signup.

    Thank you for your help.

    Violet

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @violetta,

    If you visit the individual sites are the features checked? Can you try rechecking and unchecking them while watching the browser console for any errors?

    https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console

    Please let me know.

    Thanks,

    Gerroald

    Thread Starter violetta

    (@violetta)

    Hi Gerroald,

    Thanks for responding!

    Yes, on the individual sites featured are checked which are unchecked in the template.

    I unchecked something and then ran scan site in central. The “user & option audit” got a blue checkmark.

    I’m not sure where you wanted me to look for errors.

    i also tried “reset to default”, thinking maybe the local settings were overriding the template, but that just e.g. turned all the emails back on…

    Please advise.

    Thank you,

    Violet

    Thread Starter violetta

    (@violetta)

    Do you have any further advice on how I can get the templates to work. I’m really not enjoying receiving so many emails about things I don’t need to be notified about.

Viewing 3 replies - 1 through 3 (of 3 total)
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