• Resolved fauwazmarjan

    (@fauwazmarjan)


    In the below attached screenshot, when getting started > choosing classic, the library takes too long (10-20 mins average) to complete syncing and load the template

    Plugin in use – Premium Starter templates
    version – latest (v4.3.3)
    environment – WordPress multisite enabled (WP Ultimo)

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  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @fauwazmarjan,

    Unfortunately, the screenshot you shared is no longer available.

    Anyway, you mentioned that you are using Premium Starter Templates plugin. Since discussing anything related to the pro version is not allowed in this forum, as mentioned in the Forum Guidelines, please reach out to us thru our Support Portal and we will help you there. I am marking this topic as Resolved.

    Kind regards,
    Herman ??

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