Template not working for user page

  • Having trouble with losing my template on the user page. Everything is working great, but when I click a specific user like domain/user/USERNAME, the profile shows up, but the template is not active. I have tried everything, but it does not work. Even after uninstalling/re-installing, it still does not work. Please help.

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @solbrg,

    Please go to your user page and make sure you have the profile shortcode there.
    You can find this shortcode in Ultimate member -> Forms -> your profile form.
    Also check that you’ve correctly assigned your user page in Ultimate member -> Settings -> Setup. Try do do a quick conflict test so we can rule out conflicts with other plugins or your theme. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

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