Template not found

Hi there,
Have you tried re-saving the template settings from the settings page?
Otherwise I recommend just removing the settings file. Note that when you hardcoded the path in the sql database, the string length was not 102 but 94.

Ewout

Hi,
In fact, I can’t select a template. The select box is empty. I tried to save many time.
In the sql database I changed s:102 with s:94. It didn’t change anything.
On the same server I made ??a new installation of wordpress with only WooCommerce and PDF invoices packing slips. I put the permissions on 755, 777 but the problem is the same.
JL

Hi JL,
Send an email to [email protected], so we can try to find the root cause of this.

Ewout

For anyone else having issues with the templates not showing up in the drop down, it appeared to be due to a security setting in PHP:

Warning: glob() has been disabled for security reasons

glob() is a function that the plugin needs to check the contents of a folder and see if it contains templates. Because this function is disabled, it doesn’t find anything!

Now JL was on the right path editing the settings directly in the database, but this is very sensitive to errors when you edit it: the first a:xx is the number of options in the array. If you add the template path, you need to add 1 to that number.

Then when you add the actual path:

s:13:"template_path";s:xxx:"path/to/your/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/templates/pdf/Simple";

you need to make sure that s:xxx is the number of characters of the path (including all slashes etc.).

I do NOT recommend this to anyone without experience in MySQL! The easiest solution is asking your webhost if he can enable glob for you.

Note that the plugin is also not able to clear the tmp folder periodically without glob(), so if you use a workaround, you have to clear this folder manually too.

quickest way is to copy your url https://(website)/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/woocommerce-pdf-invoices-packingslips.php to word and let word tell you how much caracters you used. Fill that in that number in the XXX just before your url, press start to make the changes, and refresh your browserpage and check again. It worked 4 me

Thanks for the addition Jan!
However, I want to stress again that I do NOT recommend this approach (try making sure glob() works instead).

Also, for anyone reading this that just have the ‘template not found’ error (for example after moving to another server): This can be fixed by resaving the template settings in most cases. This solution is only for servers that don’t allow the php glob() function!

Agreed Ewout,
I tried your solution of resaving first, but my installation was an Xampp install to create, and after completion, i made a copy of the site and uploaded it, and also made a export/import with the sql. That’s how i got the c:\xampp line, and couldn’t get rid of it.
The glob option does not work in many shared hosting packages.