template not found server error

  • Resolved kakokiki23

    (@kakokiki23)


    2 years ago

    I am having some issues loading events on a Multisite network. This is the error I’m getting when trying to access events from another blog in the same network via PHP with tribe_get_events() function :

     AH01071: Got error ‘PHP message: tribe-canonical-line channel=default level=error source=”TEC\\Events\\Custom_Tables\\V1\\Migration\\Admin\\Phase_View_Renderer::get_template_html:221″ file_path=”/var/www/html/wp-content/plugins/the-events-calendar/src/Events/Custom_Tables/V1/admin-views/migration/phase/migration-not-required.php” template=”/phase/migration-not-required.php”‘, referer: /wp-admin/edit.php?post_type=tribe_events&page=tec-events-settings&tab=general

    I was able to pull the events fine for some time, but after a plugin update (not sure to what version yet) this error started to appear and now I don’t get any events back from that function. It returns an empty array and throws that error on the apache log.

    I also can’t seem to find any “migration-not-required.php” file on that plugin folder. Any ideas on how to fix this issue?

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support masoodak

    (@masoodak)

    Hi @kakokiki23

    The issue you are facing is a bug reported in an internal bug ticket. Using the internal bug ticket, our development team will be working on a fix for this issue.

    I am unable to provide an exact date or time estimate for when this bug will be fixed; however, your case is added to the internal bug ticket, so you’ll be notified when there are any updates.

    I appreciate your understanding and patience in this regard.

    King regards,
    Masood

    —

    Internal Bug Ticket Reference:
    TEC-4732

    Thread Starter kakokiki23

    (@kakokiki23)

    Thanks for the fast response Masood!

    Plugin Support Darian

    (@d0153)

    Hi @kakokiki23

    As soon as we release a fix for this issue, we will post an update here in the thread.

    Appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    Plugin Support Iris

    (@iirvin)

    Hi?@kakokiki23

    We’re back with some good news!

    This issue where each load of the settings page logs an error about a missing template (TEC-4732) is now resolved.

    Please update our plugin to the latest versions to apply that fix to your site.

    Best regards,
    Iris

    Plugin Support Darian

    (@d0153)

    Hi @kakokiki23

    Are you still experiencing the issue after updating The Events Calendar to the latest version?

    If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.remarpro.com support guidelines.

    Plugin Support Darian

    (@d0153)

    Hi @kakokiki23

    This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.

Viewing 6 replies - 1 through 6 (of 6 total)
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