Template kit not installing

  • Resolved webwurm

    (@webwurm)


    2 years, 5 months ago

    I’m having trouble with installing Templates Kits – the progress bar goes to the end, but then nothing is imported; no pages, nothing.

    This happend after I tried to install it, but it got stuck at 70%. Then I set the php-version from 8.2 back to 7.4 and raised some limits. Now I have the problem above.

    Some server infos:

    server_architecture: Linux 5.10.0-17-amd64 x86_64
httpd_software: Apache
php_version: 7.4.30 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 180
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 50M
php_post_max_size: 50M
curl_version: 7.74.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true

    Can somebody help please? Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Nick WP Royal Support

    (@elementoraddonswpr)

    Hi, Nick is here from the DEV team, it’s very strange because the Server parameters look fine, probably there are some other hosting-related issues and the best way to solve this is to ask your hosting for help, you can give them this link https://app.instawp.io/launch?t=rea-kit-theme–free-plugin for testing. This is a good hosting URL where everything works fine. You can test our plugin as well via this link and you can see that everything works fine. By the way, the plugin works fine on all PHP versions till 8.1.

    Contact your hosting and they will help you.

    Kind Regards,
    Nick

Viewing 1 replies (of 1 total)
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