Template info doesn’t show in menu bar

I have installed Show Current template. The screenshots show that the template information is displayed after the ‘New’ item. I cannot see this.

I an using latest versions of everything, significant components are:

• Theme: ePix & with a child theme installed
• WP Bakery Page Builder (previously visual composer)
• Child tTheme Configurator
• WP Staging

I can create an admin for you on the staging site if necessary.

Thank you