Template customizations don’t persist

  • Resolved swissschokolade

    (@swissschokolade)


    6 months, 1 week ago

    Hello,

    I am trying to customize all the templates but I can’t get past the first two because every customization is lost. It doesn’t persist. I click save 50 times. I have cleared the caches multiple times. I have disabled non-essential plugins. Nothing works! Do you have any known plugin incompatibilities?

    Thanks,

    Angela

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dina S.

    (@themehighsupport)

    Hi,

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Dina S.

    (@themehighsupport)

    Could you please provide the details that we requested through ticket?

    Thank you!

    Thread Starter swissschokolade

    (@swissschokolade)

    Hello. Thanks for following up. I found another solution and no longer need support.

    Dina S.

    (@themehighsupport)

    Thank you for letting us know.

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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