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Resolved kevinineric
(@kevinineric)

1 year ago

I am attaching a video below to explain better

For example, the image of the variation of the black product is the black sandal, this information is already predetermined from my xml feed that goes to Google, it always worked fine with cartflows, I suddenly noticed this error, on the desktop it gets worse, when the image of the variation It’s not the same as the featured image, the website breaks down, on the desktop it’s worse, and this is complicated because they are visits from paid campaigns

error with cartflows
https://youtube.com/shorts/789HJO4nbwQ

now with another plugin with problem fixed
https://youtube.com/shorts/IO-a7AL_j5g

I would really appreciate it if you could help me, because I love your plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter kevinineric
(@kevinineric)

1 year ago

an example url

https://homedance.com.br/produto/sandalia-danca-de-salao-salto-6-cm-brasil-dance/?attribute_pa_cor=preto&attribute_pa_n=40&utm_source=Google?Shopping&utm_campaign=Campanha Feed&utm_medium=cpc&utm_term=16351

the url is exactly like the link, it contains spaces like that

Thread Starter kevinineric
(@kevinineric)

1 year ago

I recorded a video so you can see what it looks like on the computer version.

https://youtu.be/rQvLMUQcJa4?si=Hm3-NjYYTGFxr3Wr

These videos are not listed as public, it is just to demonstrate the error

Thank you in advance, at the moment I’m temporarily using another plugin, but I need this one from cartflows because it’s better and sorry for my English, I’m Brazilian and only speak Portuguese
Plugin Support Sravan Bhaskaravajjula
(@bhshravankumar)

1 year ago
Hello @kevinineric,
1. Is there a staging webpage where we can check the issue with the variation swatches plugin active?
2. Just to confirm, have you checked if a plugin conflict might be causing the issue? Or have you tried switching to a default WordPress theme to check if this issue is theme-specific?
Looking forward to hearing from you.
Thread Starter kevinineric
(@kevinineric)

1 year ago

Hi good afternoon, thanks for contacting me, I just created a clone

https://loja.empiricodesign.xyz/produto/sandalia-danca-de-salao-brasil-dance/?attribute_pa_cor=preto&attribute_pa_n=40&utm_source=Google%20Shopping&utm_campaign=Campanha%20Feed&utm_medium=cpc&utm_term=16351

I uninstalled all plugins, cartflows always worked well in this issue with shoptimizer which is what I use, in the electro theme it also gave the same error but in astra it seems to work well.

the other variation plugins are working without breaking the theme, but they are not of the same quality as cartflows

Plugin Support Sravan Bhaskaravajjula
(@bhshravankumar)

12 months ago

Hello @kevinineric,

The staging website is not available, please refer to this screenshot: https://bsf.d.pr/i/mlVBba.

We will try to replicate this scenario and share this with our internal team.

Plugin Support Sravan Bhaskaravajjula
(@bhshravankumar)

11 months ago

Hello @bhshravankumar,

We attempted to replicate the scenario, but we were unable to reproduce the issue.

Please inform us if you have any additional instructions for replicating the scenario.

Looking forward to hearing from you.

Viewing 6 replies - 1 through 6 (of 6 total)

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