Technical support does not answer customer question

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WC Lovers

    (@wclovers)

    Where have you raised your queries?

    Please do from here – https://wclovers.com/pre-sale-queries/

    Thread Starter Xavier Ecclésiaste

    (@xavierae)

    I have sent an email to the pre-sale service for more than 2 months I have never received a response

    Thread Starter Xavier Ecclésiaste

    (@xavierae)

    Hello team, I would like to know some info on the plugin before buying it, my requests are:

    – Is it possible to filter sellers that their area
    – Is technical support available 24 hours a day in the event of a bug on the site ?

    Plugin Author WC Lovers

    (@wclovers)

    Is it possible to filter sellers that their area

    Yes, there has GEO Location module.

    Is technical support available 24 hours a day in the event of a bug on the site ?

    You will able to create premium support ticket and reply will be given within 48 hours. There has no 24×7 support.

    Thread Starter Xavier Ecclésiaste

    (@xavierae)

    Ok I tested but the geolocation does not work correctly when there is more than one store

Viewing 5 replies - 1 through 5 (of 5 total)
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