Team Member issue

Hi

I’ve a complete novice with regards to WordPress and until today I’ve had no need to learn about it other than to know what it was used for. I have been asked to resolve an issue with our team page. This is the code I see in wordpress:

[one_third centered_text="true" animation="Fade In" delay=""]
[team_member description="Began his career in 1994.  Some more information..." social="LinkedIn ,https://www.linkedin.com/pub/johndoe/2/228/733" color="Accent-Color" image_url="https://static.mysite.com/wordpress/profile-placeholder.jpg" name="John Doe" job_position="<em>CEO</em>"]
[/one_third]

What I see in the source code view of my browser is:

<div
class="col span_4 centered-text has-animation" data-animation="fade-in" data-delay="0"><div
class="team-member" data-style=""><img
alt="”John" src="”https://static.mysite.com/wordpress/profile-placeholder.jpg”" title="”John" /><h4 class="light">”John</h4><div
class="position">”<em>CEO</em>“</div><p
class="description">”Began</p><ul
class="social ”accent-color”"><li><a
target="_blank" href=''>”LinkedIn</a></li></ul></div></div>

Unfortunately, this is failing to render correctly. I think the first problem that I have is that the team_member tag isn’t closed. I’ve closed the tag, but this doesn’t correct the problem.

Can anyone suggest how I can resolve?

I’ve read in some posts that it might be a php coding issue; so I’m off now to find where the code is and review.

Regards

Michael.