• Resolved Delve

    (@singhwise)


    for some reason the team member carousel does not display 1 item on mobile devices (even when i’ve set this up correctly in elementor). This does work in the editor when viewing in mobile size.

    The strange thing is when i set this up the first time, it worked as expected and since then it’s failed to work

    The url https://dev.wearedelve.com/carousel/ shows a test of two different carousels setup on the same page. The top one works as expected but the bottom one doesn’t work and shows all 3 items on mobile.

    Can you provide a solution to fix this.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi there,

    Sorry for the inconvenience caused. From your WordPress Dashboard, go to Elementor > Settings > Experiments > Additional Custom Breakpoints > Inactive and save settings. After that, retry once.

    Hope your issue will be fixed. Let us know how it goes.

    Thanks!

    Hello @singhwise,

    I have just checked your website again. And It seems this issue is fixed there. So I am marking this thread resolved. I hope you will let us know if you need any further assistance.

    Thank you

    Thread Starter Delve

    (@singhwise)

    Hi Kawshar,

    it seems everytime i make a change to the page, and save it the responsiveness stops working. I have to deactivate, and re-actviate within elementor settings each time which is annoying.

    Is there a permanent fix for this?

    I have the same issue and the fix did not work. Mobile should be one column wide and it shows 3 columns. https://www.jh-analytical.com/about/team/

    Hello @singhwise,

    I appreciate your concern. Our DEV Team is already working on it. Hopefully, we will bring a permanent fix in our future releases.

    @dbaedke, I just checked your website and found that EA Team Member Carousel is working fine on your website. Would you please check it again? You can check with your Incognito or Private Window of your browser. I hope it will also work on your end.

    Thank you!

    hello,
    I also have this problem. When it works in the browser, it is good, but when a website opens on a smartphone, it is not. Sometimes it is displayed well, but when you refresh the page, the responsiveness disappears and there are 3 columns instead of one. https://humanfocusedlearning.com/

Viewing 6 replies - 1 through 6 (of 6 total)
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