Tax priority and tax based on postcode are ignored. Both taxe rates are added
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Hello,
I have setup the woocommerce taxes by enabling the option that woo provides.
Below you can find a snippet with the settings
Tax options: https://snipboard.io/vMom5F.jpgHere are the tax rate tables: https://snipboard.io/hL79jn.jpg
So the problem is that if add the 81100 post code in the checkout I see 2 taxes been applied on the total value of the cart. Here is a snippet from the cart: https://snipboard.io/veAVyx.jpg
Can you please explain why this happens? Do I need to make any changes?
Also for this specific state codes, the wild card is not used before or after.
The outcome that I want is for the postcodes that have 81110 to have a 17% calculated, only, and if the postcode on the checkout is 83300 to calculate the items based on 24%.
Best Regards
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OK, let’s zoom out for a moment, and take things from the top @stevendigital
From the postcodes, and the Greek language in use, this sounds like setting up a store for Ikaria island, correct? Kalimera! ??
Things to note:
- Shipping tax class is based on cart items. Why?
- Tax priorities (the ones mentioned here) are at 12 to 15. Why?
- The taxes highlighted here might be named the same because of a translation, or otherwise?
In order to investigate things further, the following will be needed:
- The URL of a product to test with, along with screenshots of how it is set up
- A test customer address to test with
- Screenshots of the complete shipping (
/wp-admin/admin.php?page=wc-settings&tab=shipping) and tax (/wp-admin/admin.php?page=wc-settings&tab=tax) settings (all tabs, please) - The site’s System Status, as exemplified here. Once you’ve done that, paste it here in your response.
Looking forward to hearing from you!
From the postcodes, and the Greek language in use, this sounds like setting up a store for Ikaria island, correct? Kalimera!
Correct on some of the above ?? . It is for a shop that delivers goods all around Greece. Figured out from the username that you probably come from Greece, but tried to be civilized and not start speaking Greek here. So, Kalimera kai se eycharisto gia thn voithia!
Shipping tax class is based on cart items. Why?
Because some products use a different tax table/tax rate. Not the problem in our case, as the products that I used to run some tests, use the basic tax rate.
Tax priorities (the ones mentioned here) are at 12 to 15. Why?
To avoid any conflicts in the future, In case of adding something exeptions.
Before we continue on this, I did some tests on my end and I tried this:
I double-checked the postcodes to be sure if there were any duplications. None was as mentioned. After that, I changed the priority to all the values at 12. And it did work as expected. I changed the values of 24% priority of 12 and 17% to a priority of 13, used a postal code of 17% and had the problem described above. I think that the priority has to be more flexible around how it works if cities or postal codes are present and no wildcards are used.Might miss some technical details here, but I think that the priority must be ignored if the state is the same and the postal codes are different. In this case, priority is not present as unique postal codes are there, so no conflict can be created.
Let me know your thoughts
Best Regards
Thank you for your feedback. So the problem was that I used specific postal codes in conjuction with the state codes?
Can you please add this also on your table and set the state code on K and L in the fields that contain postal codes?
GR
A
*
*
24.0000
Φ?ρο?
1
GR
B
*
*
24.0000
Φ?ρο?
2
GR
C
*
*
24.0000
Φ?ρο?
3
GR
D
*
*
24.0000
Φ?ρο?
4
GR
E
*
*
24.0000
Φ?ρο?
5
GR
F
*
*
24.0000
Φ?ρο?
6
GR
G
*
*
24.0000
Φ?ρο?
7
GR
H
*
*
24.0000
Φ?ρο?
8
GR
I
*
*
24.0000
Φ?ρο?
9
GR
J
*
*
24.0000
Φ?ρο?
10
GR
M
*
*
24.0000
Φ?ρο?
11The results were as expected at Checkout, for either 83300 post code (24%), or 81100 (17%).
On your answer, the results you get are the same as I also stated in my previous answer without using the asterisk under the state: “After that, I changed the priority to all the values at 12. And it did work as expected. I changed the values of 24% priority of 12 and 17% to a priority of 13, used a postal code of 17% and had the problem described above.”
I will repeat once again that If the states are present the system should check the state, then the postal code, and if postal codes are different for the same state, then priority must not be applied. They are unique either way if they are based on postal codes. Try to add the rest of the tables as shown above. For the priority, you can check this screenshot. Try to change the priority on the last 4 state codes that include postal codes to a higher priority. An example would be to set all the states to priority 1 as they are all unique, and for K and L you can set the priority to 2-3-4-5 and check.
Let me know your thoughts.
Best Regards
@anastas10s Thank you for your feedback.
So based on your anwser there is no need to complicate it so much. I can add all the postal codes that have 17% tax rated under one field and then all the postall codes that have 24% under the other. For the rest I can just add a field with an asterisk and with a 24% rate to be applied. Something like that: https://snipboard.io/w91VW4.jpg
Let me know if I miss something.
Best Regards
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