• Resolved nwseed

    (@nwseed)


    Taxes are not being calculated properly against the shipping charge for UPS when item is a no tax item (get charged $0.00 for the tax amount), unless the zip code is already entered in the “standard tax rate” page (then get charged the right amount). Items that are marked to be taxed get the tax rate pulled for shipping and charged properly. Also the rate gets saved in the “Standard tax rate” page.

    So for some reason when the item is a no tax item woocommerce services is thinking it does not need to go out and get the tax amount for the UPS shipping portion of the order.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://nwseed.com
    Site address (URL): https://nwseed.com
    WC Version: 4.2.0
    REST API Version: ? 1.0.8
    WC Blocks Version: ? 2.6.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.2.3
    Log Directory Writable: ?
    WP Version: 5.4.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.5
    PHP Post Max Size: 32 MB
    PHP Time Limit: 6000
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.47-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.2.0
    WC Database Prefix: wp_
    Total Database Size: 99.01MB
    Database Data Size: 90.77MB
    Database Index Size: 8.24MB
    wp_woocommerce_sessions: Data: 4.49MB + Index: 0.12MB + Engine MyISAM
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    wp_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
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    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
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    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wdi_feeds: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Post Type Counts ###
    
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    attachment: 1254
    cookielawinfo: 9
    custom_css: 1
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    displayed_gallery: 1
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    event-recurring: 1
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (83) ###
    
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    Advanced Dynamic Pricing for WooCommerce: by AlgolPlus – 2.3.5 – Installed version not tested with active version of WooCommerce 4.2.0
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    Contact Form CFDB7: by Arshid – 1.2.4.8
    Cookie Notice: by dFactory – 1.3.2
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    FileBird Lite: by Ninja Team – 2.8
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    iQ Block Country: by Pascal – 1.2.8
    Jetpack by WordPress.com: by Automattic – 8.6.1
    Jilt for WooCommerce: by Jilt – 1.7.7 – Installed version not tested with active version of WooCommerce 4.2.0
    Login LockDown: by Michael VanDeMar – v1.8.1
    Media Cleaner: by Jordy Meow – 5.6.3
    Newsletter - Addons Manager: by The Newsletter Team – 1.1.3
    Newsletter: by Stefano Lissa & The Newsletter Team – 6.7.1
    No CAPTCHA reCAPTCHA for WooCommerce: by MailOptin Team – 1.2.6 – Installed version not tested with active version of WooCommerce 4.2.0
    Phone Orders for WooCommerce: by AlgolPlus – 3.4.4 – Installed version not tested with active version of WooCommerce 4.2.0
    Plugins Last Updated Column: by Fastmover – 0.0.9
    Post Expirator: by Aaron Axelsen – 2.4.0.1
    Print, PDF & Email by PrintFriendly: by Print
    PDF
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    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.0.9 – Installed version not tested with active version of WooCommerce 4.2.0
    Black Friday and Cyber Monday for WooCommerce: by Pimwick
    LLC – 1.44 – Installed version not tested with active version of WooCommerce 4.2.0
    
    AdSense Integration WP QUADS: by WP Quads – 2.0.7
    Redirection: by John Godley – 4.8
    Remove Dashboard Access: by Drew Jaynes (DrewAPicture) – 1.1.3
    Simple Image Sizes: by Rahe – 3.2.1
    Smart Manager For WooCommerce – Stock Management, Bulk Edit & more...: by StoreApps – 4.3.13
    SSL Insecure Content Fixer: by WebAware – 2.7.2
    Timed Content: by K. Tough
    Arno Welzel
    Enrico Bacis – 2.65
    
    Ultimate FAQs - WordPress FAQ Plugin: by Etoile Web Design – 1.9.3 – Installed version not tested with active version of WooCommerce 4.2.0
    Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.5.6
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.25
    
    User Registration: by WPEverest – 1.8.4
    User Role Editor: by Vladimir Garagulya – 4.55.1
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.6 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Extra Fees Plugin Premium: by theDotstore – 3.4 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Easy Duplicate Product: by WPGem.com – 0.1.2.1 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Blocks: by Automattic – 2.6.1 – Installed version not tested with active version of WooCommerce 4.2.0
    Woocommerce Minimum and Maximum Quantity: by Ashok G – 2.1.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Maintenance Mode (Free Version): by Matt Royal – 2.0.1 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.8.2
    
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.5.1
    WooCommerce Product Archive Customiser: by jameskoster – 1.0.5 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce Services: by Automattic – 1.23.0 – Installed version not tested with active version of WooCommerce 4.2.0
    Simple Registration for WooCommerce: by Astoundify – 1.5.2 – Installed version not tested with active version of WooCommerce 4.2.0
    WP All Import - WooCommerce Add-On: by Soflyy – 1.4.5 – Installed version not tested with active version of WooCommerce 4.2.0
    WooCommerce: by Automattic – 4.2.0
    Wordfence Security: by Wordfence – 7.4.7
    Yoast SEO: by Team Yoast – 14.2
    WP All Import: by Soflyy – 3.5.3
    WP Crontrol: by John Blackbourn & crontributors – 1.8.5
    WP Edit: by Josh Lobe – 4.0.4
    WP File Manager: by mndpsingh287 – 6.4
    WP Job Manager: by Automattic – 1.34.2
    WP Mail SMTP Plugin by Mail Bank: by Tech Banker – 4.0.11
    WP Maintenance Mode: by Designmodo – 2.2.4
    WP RSS Aggregator: by RebelCode – 4.17.5
    WP Sitemap Page: by Tony Archambeau – 1.6.2
    Smush: by WPMU DEV – 3.6.3
    WP Store Locator: by Tijmen Smit – 2.2.232
    WPC Product Quantity for WooCommerce: by WPClever.net – 1.2.4 – Installed version not tested with active version of WooCommerce 4.2.0
    ReCaptcha v2 for Contact Form 7: by IQComputing – 1.2.6
    Redirection for Contact Form 7: by Query Solutions – 1.3.6
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.6
    
    Custom Product Tabs for WooCommerce: by YIKES
    Inc. – 1.7.1 – Installed version not tested with active version of WooCommerce 4.2.0
    
    YITH WooCommerce Badge Management: by YITH – 1.4.2
    YITH WooCommerce Brands Add-on: by YITH – 1.3.13 – Installed version not tested with active version of WooCommerce 4.2.0
    YITH WooCommerce Order Tracking: by YITH – 1.2.16
    YITH WooCommerce Wishlist: by YITH – 3.0.10 – Installed version not tested with active version of WooCommerce 4.2.0
    
    ### Inactive Plugins (10) ###
    
    Activity Log: by Activity Log Team – 2.5.2
    Buttons to Edit Next/Previous Post: by Aftab Muni – 1.1
    Elex WooCommerce USPS (BASIC) Shipping: by Elex – 1.2.7 – Installed version not tested with active version of WooCommerce 4.2.0
    Login-Logout: by webvitaly – 3.8
    MailChimp Forms by MailMunch: by MailMunch – 3.1.4
    Mailchimp for WooCommerce: by Mailchimp – 2.4.0 – Installed version not tested with active version of WooCommerce 4.2.0
    MyLiveChat: by MyLiveChat – 2.0.1
    PHP Compatibility Checker: by WP Engine – 1.5.0
    Smash Balloon Instagram Feed: by Smash Balloon – 2.4.3
    WooCommerce - MailerLite: by MailerLite – 1.4.8 – Installed version not tested with active version of WooCommerce 4.2.0
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    woosb (woosb)
    woosg (woosg)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #19755 - /shop/
    Cart: #19756 - /cart/
    Checkout: #19757 - /checkout/
    My account: #19758 - /my-account/
    Terms and conditions: #23322 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Online Shop
    Version: 2.0.2
    Author URL: https://www.acmethemes.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/nwseed1/public_html/wp-content/plugins/wpc-product-quantity//templates/quantity-input.php version - is out of date. The core version is 4.0.0
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Jilt ###
    
    Plugin Version: 1.7.7
    Jilt API Version: v2
    Jilt API Authentication Method: OAuth
    Jilt API Connected: ? Please ensure the plugin is connected to Jilt.
    Linked to Jilt: ? Please ensure the plugin is connected to Jilt.
    Enabled: ?
    WooCommerce API: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-05-18 10:20:54 -0700
    Newest: 2020-05-18 10:20:54 -0700
    
    Complete: 3,046
    Oldest: 2020-05-08 13:30:48 -0700
    Newest: 2020-06-08 13:12:33 -0700
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 3
    Oldest: 2020-06-08 13:27:33 -0700
    Newest: 2020-06-10 13:48:56 -0700
    
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @nwseed,

    It sounds like this is related to this Github issue:

    https://github.com/Automattic/woocommerce-services/issues/2020

    I would suggest adding a comment there with your Status Report and what you’ve found. This way the developers have that information in a single place and you can follow along with any updates there as well.

    Since this is a current, open issue, it would be best to continue discussion within the GitHub issue solely.

    I’m going to go ahead and set this to resolved. If the issue is fixed in an upcoming version, yet you still have the same problem, feel free to open a new thread.

    Thanks!
    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Taxes not being calculates properly’ is closed to new replies.