Tax Problem with croatian cities

Hi there,

Would you mind sharing a screenshot of how your taxes for Croatia have been configured? Also, please include a test address that we can use on our side ??

Thanks!

Hi @riaanknoetze ,

thanks for your time.
Here is a picture from the first lines of my taxes:
Taxes

Like you can see there is one line so often ( this is the city from the last order, which didn’t work, although there is written 19% it was calculated with 0% tax). This lines were created automatically from woocmmerce. At the beginning i just made one line for Croatia (HR with 19%).

I give you two adresses, which didn’t work from croatia for testing:
1.) Vine? 332 f
Labin 52220
Hrvatska, Istra
52220

2.) Vijenac Jakova Gotovca 7
Osijek
Osje?ko-Baranjska
31000

Zagreb is the only city from croatia, where i don’t have any tax issue.

Thanks a lot

Hello,
today again i got two orders from croatia. One was from zagreb (it went well), but the other one was again from another city, which didn’t work.

I am attaching two new pictures of my tax rates. You can see, that there were again automatically created lines, which are all the same and doesn’t work, even there is written 19%.

Dropbox

Please help me ??

Hi @morysk

You’ll need to drag the more specific tax tables above the more general rows since the top rows are met before the city-specific rows are.

https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-13

Dear @johndcoy,

thanks for your advice. I understand what you mean, but the general tax row for Croatia is declared with 19% too. Why did the system calculate with 0%?
And why is woocommerce creating hundreds of new lines automatically with the same details (19%, but calculating with 0%)?

Thanks again
Best Regards

@morysk

WooCommerec does not create columns but it’s likely being done by a plugin or the active theme.