• Resolved basvweb

    (@basvweb)


    Hi,

    The tax % does not show on the WooCommerce new order confirmation mail or the confirmation page after you order. How do I show this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    One easy way to achieve this is to add the percentage as part of the tax name.

    Link to image: https://snipboard.io/dUgzGC.jpg

    That way, the percentage text shows up in new order confirmation mail.

    I hope that helps!

    • This reply was modified 3 years, 3 months ago by MayKato.
    Thread Starter basvweb

    (@basvweb)

    Hi,

    Yes I tried this but the problem is that even if tax is excluded it will say:

    Tax (21%) : €0,00

    instead of Tax (0%)

    Hey @basvweb,

    Could I get you to send us screenshots of the tax settings (WooCommerce > Settings > Tax > Tax Options)? Also, can you send screenshots of the tax rate table?

    Thanks!

    Thread Starter basvweb

    (@basvweb)

    Plugin Support Niall a11n

    (@wpniall)

    Hey @basvweb,

    Thanks for sharing screenshots of your tax options and Taxable Goods rates.

    Hmm, it looks like all your tax rates are set to 21%, and a few show the Tax name with either 21% or 0%:

    Tax rates and names
    Link to image: https://d.pr/i/SSud4L

    I think the Tax (21%) : €0,00 should only show for the Dutch (NL) address, as that’s what the tax name is set to display. Could you please change the Text name to Tax (0%) and see if that fixes the problem?

    If not, it would be great if you could share screenshots of what you’re seeing on the order confirmation page/email. I recommend Snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

    Thank you!

    Hi @basvweb

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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